Effective Date: 12-Jan-2022
Thank you for choosing THAC Kitchen for your shopping needs. We want to ensure a smooth and transparent shopping experience for our customers, which is why we have outlined our Shipping Policy below. Please take a moment to review it carefully before placing your order.
1. Shipping Destinations
We currently offer shipping services within India. We do not provide international shipping at this time.
2. Shipping Providers
We work with reliable and trusted shipping partners to ensure that your orders are delivered promptly and securely.
3. Shipping Times
The estimated shipping times may vary based on your location and the availability of the products you order. Generally, we strive to process and dispatch orders within 2 business days from the date of purchase. Once your order is dispatched, you will receive a shipping confirmation email with tracking information to monitor the progress of your shipment.
Please note that shipping times can be affected by factors beyond our control, such as weather conditions, customs clearance, or unforeseen logistical delays. We appreciate your patience and understanding in such situations.
4. Shipping Costs
Shipping costs will be calculated based on the weight, dimensions, and delivery location of your order. You can view the estimated shipping charges during the checkout process before finalizing your purchase. We may also offer free shipping promotions on certain orders or during specific promotional periods.
5. Shipping Methods
We offer multiple shipping methods to cater to your preferences, including standard shipping and expedited shipping. The available options will be presented during the checkout process.
6. Tracking Your Shipment
You can track your shipment by contacting our support team.
7. Order Status
You can check the status of your order at any time by contacting our support team. We will keep you informed about any significant updates regarding your order via email.
8. Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete. We will not be responsible for any delays or delivery issues resulting from incorrect or incomplete shipping information.
9. Shipping Restrictions
Certain products may be subject to shipping restrictions or regulations imposed by local authorities. It is your responsibility to ensure that the items you are ordering comply with all relevant laws and regulations in your area. We reserve the right to cancel or refuse orders for products that cannot be shipped to your location.
10. Lost or Damaged Shipments
In the unfortunate event that your order is lost or arrives damaged, please contact our customer support team as soon as possible. We will work diligently to resolve the issue and ensure your satisfaction.
11. Returns and Exchanges
For information on returns and exchanges, please refer to our Returns and Refunds Policy.
12. Contact Information
If you have any questions, concerns, or require assistance regarding our Shipping Policy, please feel free to contact our customer support team at firstname.lastname@example.org.
THAC Kitchen reserves the right to update or modify this Shipping Policy at any time without prior notice. Please check this page periodically for any changes.
Thank you for choosing THAC Kitchen. We appreciate your business and look forward to serving you with the highest level of customer satisfaction.